O365 contains the Microsoft cloud-based applications used within our network such as Outlook, Word, PowerPoint, Excel, Email, OneDrive, Teams, SharePoint, VDI and so forth.
In order to access these O365 applications securely, we have enabled multi-factor authentication (MFA) on all user logins for these products.
This guide explains how to register your mobile device for MFA (multi factor authentication) on your O365 account.
You will be prompted for MFA on your account if you:
- Connect to your O365 account from a new device
- Connect to your O365 account from a new location or IP address
- Connect to our VDI environment from a new device
- Connect to our VDI environment from a new location or IP address
REGISTER YOUR DEVICE FOR O365 MULTI-FACTOR AUTHENTICATION (MFA)
Step 1. | Upon logging in after MFA has been enabled, you will see this window | ![]() |
Step 2. | Click Next to add your mobile number for multi-factor authentication | ![]() |
Step 3. | Select “Australia” from the drop down box and then enter your mobile number without any spaces | ![]() |
Step 4. | Click Next and you will receive a text message from Microsoft on your nominated device You will see this screen next | ![]() |
Step 5. | Enter the code you have received via text then select “Verify” to complete the process |
You have now registered for MFA. When you login next, you will be prompted for a code that will be texted to you after you enter your password.
If you have any queries or concerns please submit a ticket.
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